Case studies · Copilot

"We forgot about SSL management overhead, and focused on our core product."

How Copilot simplified custom domain SSL management with BrandSSL.

Company
Copilot
Location
United States
Industry
SaaS
Target location
Global
Copilot platform

Company description

Copilot provides a customizable client portal, empowering modern firms to streamline their operations and deliver superior client experiences.

The challenge

Copilot faced significant challenges with SSL certificate management for custom domains:

Infrastructure overhead: AWS Certificate Manager and shared certificates with SAN created unnecessary complexity.
Operational inefficiency: Manual management of certificates was resource-intensive.

Despite trying other providers, they found the setup overly complex and the app less complete.

The solution

Copilot chose BrandSSL for its simplicity and ease of use. The solution enabled smooth certificate issuance for custom domains, drastically reducing management overhead.

"Using BrandSSL has allowed us to forget about any overhead in managing certificates and focus on our core product."

Neil Raina, CTO of Copilot
Smooth implementation: Minimal configuration required to get the system operational.
Reduced complexity: Allowed the team to focus on core technical challenges rather than SSL management.

Results

One of the most significant improvements was the removal of overhead for certificate management. This allowed the team to focus on more critical business objectives, enabling them to deliver greater value to their customers.

"It keeps things simple. We can focus on other more core technical problems."

Neil Raina, CTO of Copilot

Conclusion

BrandSSL provided Copilot with a reliable, hassle-free solution for SSL management. By removing operational burdens, BrandSSL allowed Copilot to focus on delivering value to its customers.

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