Monitor

Know the moment a domain points away from you.

A custom domain can break without anyone telling you. A customer switches hosts, an agency edits a zone file, and the connection quietly dies. BrandSSL checks every connected domain around the clock and alerts you when its DNS changes.

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Connection status Checked continuously

shop.acme.com Pointing to your platform

store.blume.co Pointing to your platform

app.oldcorp.com DNS repointed

Now resolving elsewhere. Email and webhook sent to your team.

go.harborlane.com Pointing to your platform

What Monitor watches for.

A domain repointed away

The clearest churn signal there is. When a customer's DNS stops resolving to your platform, you get the alert while the change is still fresh.

Records changed or removed

Records can change during a hosting migration or a zone cleanup. You see which domain lost its connection and when it happened.

Connections restored

When a domain points back at your platform, its status returns to healthy on its own.

Reach out before the customer notices.

Alerts arrive by email and by webhook, so they land where your team already works. Your success team can call the customer who just repointed, and your app can update its own UI the moment a connection drops.

Connection status for every domain is also available in the dashboard and through the API, whenever you want to check rather than wait to be told.

# webhook · domain.disconnected
{
"domain": "app.oldcorp.com",
"status": "repointed",
"detected_at": "2026-07-21T09:14:02Z"
}

Stop finding out from your customers.

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